Seasoned QuickBase user.
October 17, 2016

Seasoned QuickBase user.

Tony Cavenaugh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

Currently, Quickbase is being used by our IT software department. We have been using Quickbase for several years in the areas of project management, and as a communication tool to our field members and as a help desk knowledge base. We communicate to the field and they communicate to us via the integrated email functionality.

Pros

  • Quickbase is an easy to use, easy to set up tool that could be leveraged for any type of database storage. We use for IT project management, but it is scalable to be used across any and all areas of business.

Cons

  • Although Quickbase is easy to use and easy to set up, when you look at comparative software packages that are for help desk and project management tools, they are a little more intuitive when it comes to use. The thing that offsets that with Quickbase is the ease of customization.
We have looked at MangeEngine.
I can only speak to what we use it for, but it has suited us very well in the project management area of IT. We control and track all of our IT projects with Quickbase, from the time a user inputs a project, to the time that project is completed and closed.

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