QuickBase Review
October 31, 2016

QuickBase Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

We use quickbase as our team database for keeping tracking of intercom calls. We manage 28 parking structures from a single location in downtown Detroit and quickbase is what organizes all of our calls for us. We can have as many as 12 people answering calls at the same time so it is nice that we can all work in quickbase at the same time.

Pros

  • Keeping everything organized. We take between 500 and 800 calls each day and we can easily search or filter previous call history.
  • Reporting. We are able to set up automatic reports that filter specific data at the end of each night.
  • Error free. We have not had to make any real adjustments since we started using it.

Cons

  • I am not sure if this is network related or quickbase related but sometimes different screens seem to be much slower than others.
  • Make it easier to type in the dates or add an automatic date filler. When adding a date it can be quite time consuming when you are doing it repeatedly all day.
  • Offer for simple training sessions. We did a couple of the webinars but they were on specific information and it did not apply to what we were trying to do. So I guess, make a wider range of training webinars available.
I have zero experience with any other programs besides Google documents. Google Docs is useful but doesn't allow an unlimited amount of people to work together on a sheet at the same time without someone getting booted off.
Quickbase is a great tool and it is very simple to learn. It is great for any high volume data tracking. Our calls come in every day all day so it is nice to have a simple screen to input data very quickly so you are able to move onto the call or issue right away.

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