QuickBase, the well rounded CRM

It is used across our entire organization. It is essentially our central database for all of our company information for use by clients and ourselves. Process wise, it is first used in our sales department where clients/leads/candidates are loaded into the system with the customer’s information. That customer information is then used by our negotiations department to work with creditors on. From there our customer service department provides retention and changes any information that may need to be adjusted.