The Quick Base Experience
August 08, 2018
The Quick Base Experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quick Base
We use leverage Quick Base to bring together information from our clients, Oracle, sales, shipping, configuration, and field technicians. It is vital to get all the moving pieces together and in a place that can be safely worked in without losing updates (unlike Google Docs). We work in a fast-paced IT retail deployment environment and businesses depend on communication being accurate and the data being the most current.
- Online collaboration
- Developing analytics
- End user friendly
- Charts are low quality and many times the data is transferred to Excel to create better presentation graphics.
- Lack of enterprise pricing. Per user pricing is used to determine storage space(attachments, app size, API calls). If pricing were more about purchasing the right size not the users it would be easier to manage in time and price.
- At times customer service (not helpdesk) gets lost and we don't feel as though we matter.
The learning curve has made this more challenging to build faster since we did not bring this in through IT. Our IT could have built a bit faster but would not are the business experts so understanding the app would have been more challenging. We are now reaping the benefits of building apps for use cases in a much faster manner.
We reviewed 16 other online products and Quick Base gave us the most power at a lower cost than all other competitors.
If the goal is to replace basic spreadsheets the level of difficulty is very low. If you are tying together multiple departments and several processes per departments the level of difficulty goes up substantially. It doesn't require an IT person but a person with IT abilities and a drive to do the work. If processes are not diagrammed the build will take more time and integration's will cost substantially more. Having a clear plan and the right people is key to cost savings
- Building and deploying business applications faster
- Improving our ability to drive insights from our data
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
Mostly we have but need to be more disciplined in our build processes. Collaboration among other teams is taking longer than anticipated since those departments are used to IT department dependence to achieve anything. This makes them harder to liberate.
We updated our billing process and it took longer to design but less time to deploy than planned for.