Item: Quickbase
Rating: 9
Author: Jason Johnson

Overall Satisfaction with Quick Base

Use Cases and Deployment Scope

We use leverage Quick Base to bring together information from our clients, Oracle, sales, shipping, configuration, and field technicians. It is vital to get all the moving pieces together and in a place that can be safely worked in without losing updates (unlike Google Docs). We work in a fast-paced IT retail deployment environment and businesses depend on communication being accurate and the data being the most current.

Pros and Cons

Pros

Online collaboration
Developing analytics
End user friendly

Cons

Charts are low quality and many times the data is transferred to Excel to create better presentation graphics.
Lack of enterprise pricing. Per user pricing is used to determine storage space(attachments, app size, API calls). If pricing were more about purchasing the right size not the users it would be easier to manage in time and price.
At times customer service (not helpdesk) gets lost and we don't feel as though we matter.

Alternatives Considered

We reviewed 16 other online products and Quick Base gave us the most power at a lower cost than all other competitors.

Likelihood to Recommend

If no data analytics are needed and only collaboration is needed there are a few products that can manage that without a high degree of custom building. Those products lack the high degree of flexibility and data analytic power.

Comments

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The Quick Base Experience