Item: Quickbase
Rating: 10
Author: Matthew Bularzik

Overall Satisfaction with Quick Base

Use Cases and Deployment Scope

QuickBase is the backbone of our entire organization. It is currently used for manufacturing, purchasing, fulfillment, pre-sales and post-sales activities, customer support, asset tracking, document control, HR, etc. QuickBase allows for the entire organization to be able see the same data seamlessly whether they are home based or in the field.

Pros and Cons

Pros

Most setup can be done with no code or low code solutions.
Can setu p a new application within a few hours.
Offers a solution for about all use cases. I have yet to have a problem I could not solve using QuickBase.

Cons

Current mobile applications are lacking, but I know are currently being worked on.
Occasionally when I need real coding to get things done I can't, but there are many support companies that can help.

Alternatives Considered

My company had already purchased QuickBase when I started so I was not involved in the comparison to other products. Though I know there is SalesForce which is about three times as expensive per user and they force some precanned application upon you. I have also heard SalesForce is harder to code.

Likelihood to Recommend

QuickBase is very well suited for anything that involves tracking and logging of data. Examples include applications such as manufacturing, pre-sales and post-sales activities, customer support, knowledge base, human resources, etc. It is harder for applications where you would like to have several records but each one builds upon the previous data, such as trailing charts.

Using Quick Base

Users and Roles

60 - All functions, Quality, Manufacturing, Sales, Sales Support, Engineering, HR, Marketing, R&D, Finance, Product Development

Support Headcount Required

2 - We have 2 people to support Quick Base internal to our company. Our CEO who started using and then was passed along to me. I have run maintained and continued to develop Quick Base with some outside help from Data Collaborative as needed.

Business Processes Supported

Customers and Sales Opportunities
Manufacturing
Quality
Purchasing
Sales Order Entry

Innovative Uses

We developed a Service Warehouse for the field service techs that automatically managers their part inventories and reorders parts as they use them. Mainly done through permission and Quick Base Actions/Webhooks

Future Planned Uses

Human Resources could be automated more
Training Records
Audits

Likelihood to Renew

Quick Base has gone from a task given to me at work to a hobby that I never mind working on. You are always tinker with the workflows to improve and streamline your processes. Also with Quick Base monthly releasing new features there is always something new.

Return on Investment

Has dramatically increased accurate communication throughout the company since you dont need to log into the main server and review shared documents or search email for knowledge.
Streamline our work so we have more time to think about improvements.
Done need people just to manage paper.

Other Software Used

Team Foundation Server, Basecamp

Comments

Please log in to join the conversation

QuickBase the one true choice