QuickBooks Desktop Enterprise fulfills its purpose
September 11, 2023

QuickBooks Desktop Enterprise fulfills its purpose

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise was used as our accounting software for 25+ years. During that time, we used it for payroll, Accounts Receivable and Accounts Payable, along with keeping all of our books and finance records. WE have recently switched to the QuickBooks Online because we do not want to host a server any longer.
  • Accounts Payable
  • Accounts Receivable
  • Finance Reporting
  • In my experience, importing Files is tricky and difficult to understand
  • Customer Service - we found it very difficult to find the right human to talk to about any issues or questions you might have
  • Have to host on your own server
  • we used this for a very long time so it did it's job
  • customer service or integration service is difficult
QuickBooks Desktop Enterprise helped us grow tremendously with the ease of creating new departments or cost centers and the ability to create custom reports for just those cost centers. It has been used for many years and supported the company just fine.
WE have actually switched to QuickBooks Online. In my opinion, the cloud server is more secure and less expensive.

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

Yes

Are you happy with QuickBooks Desktop Enterprise's feature set?

Yes

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of QuickBooks Desktop Enterprise go as expected?

I wasn't involved with the implementation phase

Would you buy QuickBooks Desktop Enterprise again?

No

I think QuickBooks Desktop Enterprise is well suited for your basic accounting software needs. For us, the integration of an offsite point of sale system deemed glitchy and ultimately a failure. In my experience, the most difficult part is finding the right person who can help you with either the Intuit POS system or the QuickBooks Desktop Enterprise.

QuickBooks Desktop Enterprise Feature Ratings

Accounts payable
7
Accounts receivable
5
Cash management
4
Bank reconciliation
8
Expense management
5
Time tracking
2
Fixed asset management
5
Multi-currency support
Not Rated
Multi-division support
4
Regulations compliance
1
Electronic tax filing
Not Rated
Self-service portal
1
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
4
Localizations
Not Rated
Journals and Reconciliations
2
Enterprise Accounting
Not Rated
Configurable Accounting
1
Centralized Rules Framework
Not Rated
Standardized Processes
3
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
1
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
6
Custom reports
5
API for custom integration
Not Rated
Plug-ins
2
Role-based user permissions
1
Single sign-on capability
5