Good tool, but be careful with your database backups
December 04, 2019

Good tool, but be careful with your database backups

Leandro Utrera | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Pro

For our franchise company, we use QuickBooks Desktop Pro to control all the financial operations related to that entity and not only that but also to control Royalties and Market fees owned by our franchisees. All invoices to this specific company are processed using QB and it has been a very reliable tool to achieve the organization's objectives. We are audit every year by an external partner and this firm says that we are using the most of this tool with class assignment and automatic bank reconciliation.


  • Easy to learn and make any type of entry.
  • Very simple to find and fix errors.
  • Good to assign class for when you need to control different locations/franchises.


  • Very easy to manipulate books.
  • Too open for any changes, even after the fact is passed.
  • Database is not reliable and it is recommended to always create a recent backup.
  • Keep good track of our books.
  • Excellent cost and benefit.
  • Help detect fraud with bank reconciliation.
We use Compeat for our restaurant based entities and that works pretty well for restaurant management as it does have an integrated inventory count, that QB does not offer. To me, those are completely different system and it is difficult to compare, for our franchisor company we do not need to have a so complex system as Compeat and that is why we choose QB.
Upserve POS (formerly Breadcrumb), Compeat, Paycom
Quickbooks is great for managing different cost centers, or in our case, franchises. The class assign is something that helps us a lot in keeping a good track of what is related to each location. The big issue I do see with QB is the lack of security, of course, you are able to check the audit log and see who did the changes, but that normally happens after the fact and sometimes the fraud already happened. If you are the only one managing it, this the right tool for you.

QuickBooks Desktop Pro Feature Ratings

Accounts payable
Accounts receivable
Cash management
Bank reconciliation
Multi-division support
Primary and Secondary Ledgers
Journals and Reconciliations
Standard reports
Custom reports
Role-based user permissions
Single sign-on capability


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