QuickBooks the Enterprise Software
May 06, 2015

QuickBooks the Enterprise Software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

2015

Modules Used

  • all

Overall Satisfaction with QuickBooks Enterprise Solutions

I have several clients on Enterprise edition and it works really well in most situations. The trick with QuickBooks of any edition is knowing the work around entries necessary for some transactions. However, all accounting programs have their limitations but that is improving each year. I have two home building contractors, and a manufacture in QuickBooks and it seems to work well enough for them currently. Of course QuickBooks does have an inventory add-on should we need it. Overall I am quite satisfied with the product, but that does not mean I stopping looking at other software that maybe a better fit for my clients.
  • I like being able to attach documents in QuickBooks
  • Downing loading of bank transactions works well
  • I like the graphic user interface with the desk top edition
  • I like that I can use one Enterprise edition to support more than client at a time.
  • Like that my clients with multiple companies do not have to purchase multiple QuickBooks
  • Inventory is still a weakness unless you purchase the inventory add-on
  • Needs to be fewer work around processes
  • You can no longer purchase the desktop version
  • It is still the most used small to midsized business software
  • Fairly easy to learn even for task oriented employees
  • Works well for my clients so far
I have not really evaluated a lot of different products. I have used Sage software in the past but was not totally pleased with its limitations. I am not fond of any of the online software programs as I have never found one that full fits my client needs, but I look at them periodically to see how much they have improved.
One - it holds the largest market share in my area of the country. Two - it's easy to find personnel with knowledge of QuickBooks. It works well for the majority of my clientele and I have been using QuickBooks for many years now and know how to manipulate the program for best usage for the most part.

How many users are needed to access the file at one time?

Do you have more than one company that you are going to use this for?

How many employees do you have?

Tell me about your business so I can recommend the best product for your needs.


QuickBooks Desktop Enterprise Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
Not Rated
Bank reconciliation
10
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
5
Multi-currency support
9
Multi-division support
5
Regulations compliance
10
Electronic tax filing
5
Self-service portal
Not Rated
Inventory tracking
7
Automatic reordering
7
Location management
7
Manufacturing module
7
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Standard reports
10
Custom reports
10
API for custom integration
Not Rated
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10

Using QuickBooks Enterprise Solutions

3 - They are complete solution providers to our clients with accountants access to all the procedures necessary. My employees are well versed in QuickBooks all editions but the ones that use it the most are near experts and know accounting procedures.
3 - Most of my QuickBooks Enterprise employees are either degreed accountants or certified bookkeepers with a good knowledge of accounting procedures. They are extremely familiar with the QuickBooks Enterprise Edition and all of it quirks. We support a large number of clients in a cloud based QuickBooks application.
  • Client support
  • Client retention
  • It is what my clients want
  • I am not sure as we address issues as they come up, find a solution and move on. Haven't really thought about this much.
  • Moving from data entry to more of a business advisor capacity
  • Will use some of the third party apps to help with better managing my client needs
As long as my clients and I am happy with the results we are getting from the product we will continue to use QuickBooks products.

Evaluating QuickBooks Enterprise Solutions and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
My most important factor in my decision was that QuickBooks still holds the largest market share in my area and as long as it continues to do so we will use the product.
I do not think I would change anything.

QuickBooks Enterprise Solutions Implementation

Very simple if you know what you are doing if not find someone who does to assist.
Change management was a small part of the implementation and was well-handled - There was no change of management and we just moved all our files over from previous versions of QuickBooks and went to work immediately. One of the reasons I like staying with the software.
  • No issues were encountered during implementation.

QuickBooks Enterprise Solutions Support

As a ProAdvisor I have always had good results when calling in with a QuickBooks issue. Support has done a great job of helping me accomplish what I needed to accomplish.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
None
I really don't remember a specific time. I do not call that often as there are very few issues I cannot deal with. Support has always been courteous and kind to me since I can be technically challenged at times. I tell them I was born in BC - Before Computers.

Using QuickBooks Enterprise Solutions

I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Bank reconciliations are simple
  • Accounts payable is a easy to use function
  • Accounts receivable is a easy to use function
  • Construction draws
  • Change orders
  • Inventory depending on the client need