Overall Satisfaction with QuickBooks Online
QuickBooks Online is used across the whole organization. We use it for reporting purposes as well as accounting purposes. We also use it to send and receive payments. It is an extremely helpful tool, you can send a payment instantly via card or bank account. We keep track of all revenues via QuickBooks Online as well.
- Ease of use
- Simple to understand
- I think some of the reports that you can generate are designed for as if you are an accountant or have a background in finance. It would be nice for them to be a little more straightforward or the terminology more simple and straightforward.
- It sometimes takes days and days to receive the money that you are sent, meaning that sending payments through your bank could likely be quicker and easier.
- I would not say it has played a role in impacting our business objectives. We use it as a tool.
I have not used any other products similar to QuickBooks Online. I have used it ever since we started our business. I tried the desktop app at one point, however, it constantly would shut down, so I think online is more reliable because you can log in anywhere.
It is simple to set up clients and send invoices as well as invoice reminders using QuickBooks Online. I think where it gets complicated is reporting. Overall, I think for someone like me who has no background in accounting or finance it is simple to use, other than generating reports because I don't understand much of that accounting terminology. I usually obtain the information I seek from clicking on a client and going from there.