QuickBooks Online

QuickBooks Online

Customer Verified
Top Rated
Score 7.9 out of 10
Top Rated
QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
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Recent Reviews

Completely Disappointed!

1 out of 10
February 03, 2022
I was referred to QuickBooks Online by several friends for my real estate business. I was told that it was the best accounting software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    7.6
    76%
  • Standard reports (128)
    7.5
    75%
  • Accounts receivable (131)
    7.5
    75%
  • Dashboards (124)
    7.0
    70%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

5.8Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

5.6Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6.9Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.3Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6.2Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

4.9Avg 7.1

Order Management

The ability to process orders, and track them from quote to cash.

6.1Avg 7.5
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Bank reconciliation highest, with a score of 7.6.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 158)
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Score 1 out of 10
Vetted Review
Verified User
  • In my opinion, I have wasted many hours trying to get support from useless personnel
  • In my experience, I wasted many hours trying to find a transaction that the program did not enter into the audit logs. Then wasted more hours arguing with useless support staff, telling me, "that is an accounting error."
  • Some of the most basic accounting reports can only be generated by creating a "Custom Report."
September 14, 2022

Always room for improvement

Score 8 out of 10
Vetted Review
Verified User
  • We can track client costs accurately and access immediately, which is how we survive
  • Love the bank attachement and always knowing where I stand
  • Bill pay was a problem and we will probably never use again
Score 9 out of 10
Vetted Review
Verified User
  • It helps me stay on budget within each different program
  • It has made it easy to provide necessary reports to funders
  • It helps me break down expenses for each program
  • It enables the Auditor and Accountant to sign into the program
Score 2 out of 10
Vetted Review
Verified User
  • All negative. It take more time to use than doing it by hand.
  • Negative: I have to pay $279 per year and personally pay for all ACH service fees, when I could do it faster by hand and mail.
  • Chat help is terrible. I am now on my third chat person while typing this review.
Score 10 out of 10
Vetted Review
Verified User
  • Much easier to manage than physical installations of the software
  • Completely removed the need for a server-based PC to host our older versions that were installed on specific computers
  • Minimal time to get up and running
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Saves time and money by making sure my books are in order
  • Automatically downloads banking information to ensure all income and expenses are accurate
  • Provides my customers a quick, easy, and secure way to pay their bills
Score 1 out of 10
Vetted Review
Verified User
  • Lousy ROI, takes more time than ever [and a] significant amount of frustration and high blood pressure.
  • Has made it harder to accept credit cards because transactions show no details of which client, and what they debit for their fees.
Zach Yokum | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • QuickBooks has given us a useful portal by which to get an overview of our financials.
  • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
  • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
Score 1 out of 10
Vetted Review
Verified User
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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