QuickBooks Friendly
Anonymous | TrustRadius Reviewer
April 29, 2015

QuickBooks Friendly

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

2014

Modules Used

  • Accounting

Overall Satisfaction with QuickBooks Premier

It is used to manage client accounts firm wide.
  • Double entry
  • Adjusting entries
  • Financial Statements
  • Payroll items
  • Online improvement
  • Training
  • Meet goals
  • Set goals
  • Manage cost centers
  • Crystal Reports
Much more user friendly
What are your needs?

QuickBooks Desktop Premier Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
10
Bank reconciliation
10
Expense management
9
Time tracking
8
Fixed asset management
8
Multi-division support
8
Inventory tracking
5
Automatic reordering
5
Location management
5
Pricing
5
Order entry
5
Credit card processing
5
Cost of goods sold
5
Pay calculation
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Dashboards
8
Standard reports
8
Custom reports
8
Role-based user permissions
7
Single sign-on capability
8

Using QuickBooks Premier

10 - Accounting, bank reconciliations, payroll, financial statements
5 - Knowledge of double entry bookkeeping, basic accounting principles
  • Payroll
  • Bank reconciliations
  • Financial statements
  • Planning
  • Benchmarking
  • Comparative financials
  • Budgets
  • Goal setting
  • Employee evaluations
  • Inventory management
  • Conversion from other programs
  • Employee reviews and evaluations
  • Cost accounting
QuickBooks Premier is the best product for our needs and is user friendly for our clients.

Evaluating QuickBooks Premier and Competitors

Yes - Economik check registers, Quicken, handwritten payroll checks and paystubs. We replaced these to save time and increase accuracy.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
Consistency of use for many years that QuickBooks has been available and din't need to be trained in a new program.
Research reviews of other products available online, use a trial period and ask other practitioners which programs they are using and would recommend.

QuickBooks Premier Implementation

Need to be as thorough as possible and set up software correctly.
Change management was a major issue with the implementation - Convincing partners to give up old system and doing so in a way they could see the advanatages
  • Conversion from other product
  • Training
  • Old school partners

QuickBooks Premier Support

They are not always able to offer solutions and it is sometimes difficult to connect with the right support person.
ProsCons
None
Escalation required
Difficult to get immediate help
Support doesn't seem to care
Slow Initial Response
No - There is enough support available without paying for support package
Yes - Yes, it was resolved to my satisfaction.
When I forgot the password to a data file and support walked me through the resetting password process.