RainKing (DiscoverOrg) Termination Surprise
Patrick MeLampy | TrustRadius Reviewer
December 26, 2018

RainKing (DiscoverOrg) Termination Surprise

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RainKing (acquired by DiscoverOrg)

RainKing is used to help generate leads. We have a few people (1 to 2) that used it to fill out information in SFDC for targeted prospects. Our primary use was obtaining contact data and propagating the information to SFDC for use by our Sales People.
  • Provides names, phone numbers, and email addresses.
  • Information is generally accurate.
  • Small and medium-sized businesses are underrepresented in their data. For larger businesses, the number of contacts is quite large, requiring lots of effort to make sense of the data.
  • The product worked as advertised, and saved us data entry and research effort to get targeted companies into SFDC.
  • The termination language in the purchase contract was buried in a Terms and Conditions included by reference as a URL. Every customer should understand the termination provisions. Ours included (https://discoverorg.com/rainking-terms-conditions-2016/) language that DiscoverOrg mandates that we remove all contacts from our databases that we obtained during the term. People should understand that the information service is "licensed" and ownership of the information remains the property of DiscoverOrg. It is expensive and complicated to locate and remove contacts that were obtained through this product. If we had known this in advance, we would not have purchased the product. Other suppliers do not have this egregious termination obligation.
We recently switched to ZoomInfo, which we believe is perfectly equal to RainKing (DiscoverOrg).
A few times we did org chart reports. Otherwise, we did not use the reporting feature.
It is well suited for someone who is interested in obtaining contact information for a sales target.

RainKing (discontinued) Feature Ratings

Advanced search
Not Rated
Identification of new leads
Not Rated
List quality
Not Rated
List upload/download
Not Rated
Ideal customer targeting
Not Rated
Load time/data access
Not Rated
Contact information
9
Company information
9
Industry information
6
Lead qualification process
Not Rated
Smart lists and recommendations
Not Rated
Salesforce integration
8
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Sales email templates
Not Rated
Append emails to records
Not Rated