Effective solution, but you can find better
February 16, 2018

Effective solution, but you can find better

Mitchell Herman | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with GlobalMeet Collaboration

Our business uses ReadyTalk for both internal and external communications. We use it strictly to conference in teams and individuals, whether remote or in the office. Aside from a secure conference line, the screen share capabilities are leveraged to demonstrate our solutions. This can entail both training and selling purposes. The conference recording functions also allow you to archive meetings and share them with others for instructional purposes.
  • ReadyTalk provides a safe and secure conference network for you to host conversations and conduct business.
  • Easy access to a shared communication line.
  • Integrates well with other internal solutions.
  • Not so friendly user interface—easy for us to navigate, but clients often get tripped up.
  • Technical issues with launching the screen share are common (may be inevitable, but the screen share is far from quality).
  • Difficult to access a shared network of conference recordings—would be very helpful for learning and instruction.
  • I am able to look back on past recorded meetings to drive home key points that the client previously referenced—helping me to close more deals.
  • Time and efficiency are saved by providing the conference line with a shared access code.
  • We are able to provide clients a visual overview of the solutions that we aim to sell.
Not a decision that I had control over. Don’t get me wrong, ClearSlide has its pitfalls, but ReadyTalk appeared to be a downgrade of system functionality, quality meetings, and time efficiency.
It works great for small-mid size group gatherings and meetings. That allows everybody to dial in at their leisure and alerts you when they join the conference. It does not carry much value in 1:1 meetings however, where clients expect you to call them directly rather than dial into the line—unless you explicitly make it clear to dial in.

ReadyTalk (Discontinued) Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Not Rated
Desktop sharing
Meeting initiation
Record meetings / events
Live chat
Audience polling
Not Rated
Not Rated
User authentication
Participant roles & permissions
Confidential attendee list