Top Class Service & Product
August 31, 2017

Top Class Service & Product

Richie Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Really Simple Systems

Really Simple Systems is used to create a CRM Database for New and Current Clients/Projects.

It is currently only being used for Sales.

It enables me to track and diarise sales and account management calls
  • I can log all sales and account calls. This eliminates Excell databases and lots of paper
  • I can add fields relevant to our industry - This makes the system more bespoke and user friendly
  • The customer support is EXCELLENT!!! Quick, Efficient and Friendly.
  • It is really simple to use
  • There is no need to improve. You get what you pay for.
  • Positive impact by making our sales team more efficient and organised.
Last week I asked for a whole list of changes to make it more bespoke. 1 hour later it is done.

Can not ask for any more than that

Really Simple Systems Feature Ratings

Customer data management / contact management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
3
Interaction tracking
10
Case management
10
Help desk management
10
Lead management
10
Email marketing
Not Rated
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
Role-based user permissions
10
Not Rated