Really Simple Systems

Really Simple Systems

About TrustRadius Scoring
Score 7.6 out of 100
Really Simple Systems

Overview

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
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Recent Reviews

Organized and easy

10 out of 10
November 28, 2021
We use the CRM to maintain contact with our clients and interested prospects. The system helps us keep accounts, set timelines for …
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Easy and user friendly

8 out of 10
November 26, 2021
I currently use simple systems to manage employee relations issues and to ensure that team tasks are managed and tracked effectively. This …
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What it needs

8 out of 10
November 25, 2021
Use to track our progress on clients and develop different ways of viewing data on prices and names and contacts throughout all of our …
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Good basic CRM

5 out of 10
November 25, 2021
We use it to track opportunities/account details and mailing activities. We have many new leads and RSS helps keep a good track of these[.]
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review of RSS

9 out of 10
November 20, 2021
We use it for holding customer details, filing records so all users can access relevant documents simply and easily. We use it to track …
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Popular Features

View all 20 features
  • Customer data management / contact management (33)
    7.8
    78%
  • Role-based user permissions (28)
    7.8
    78%
  • Opportunity management (27)
    7.7
    77%
  • Custom fields (28)
    7.1
    71%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Really Simple Systems, and make your voice heard!

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Pricing

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Free CRM

$0

Cloud
2 Users and 100 Company Records

Starter

$15

Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module

Professional

$33

Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Product Demos

An Overview of Really Simple Systems
02:55
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Features Scorecard

Sales Force Automation

7.3
73%

Customer Service & Support

7.2
72%

Marketing Automation

7.1
71%

CRM Project Management

7.0
70%

CRM Reporting & Analytics

6.6
66%

Customization

6.8
68%

Security

7.8
78%

Platform

6.9
69%
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Product Details

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

Really Simple Systems Video

Really Simple Systems CRM is an easy to use, yet powerful system for managing your sales and marketing. Contact us on @ReallySimpleSys Visit our web site https://www.reallysimplesystems.com/ Signup for a free CRM trial https://www.reallysimplesystems.com/crm-signup/ @Really Simple Systems CRM

Really Simple Systems Downloadables

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%

Really Simple Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Frequently Asked Questions

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

Really Simple Systems starts at $8.

Insightly are common alternatives for Really Simple Systems.

Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.

The most common users of Really Simple Systems are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (43)

Ratings

Reviews

(1-25 of 34)
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November 28, 2021

Organized and easy

Score 10 out of 10
Vetted Review
Verified User
It’s amazing for consulting or marketing firms as it is a great place to keep track of accounts, people, and contacts. It keeps things organized. It’s also a great system for managing campaigns and marketing. I am unsure of scenarios where it may be less appropriate.
November 26, 2021

Easy and user friendly

Score 8 out of 10
Vetted Review
Verified User
Perfect for ensuring that work is delegated to the correct employee and allows managers to easily track where an individual is with their task progress. Great tool when working within a medium or large team of employees that need some task tracking. Very useful for giving manager oversight over case management issues.
November 25, 2021

Simple to use

Score 8 out of 10
Vetted Review
Verified User
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
November 25, 2021

What it needs

Score 8 out of 10
Vetted Review
Verified User
[Really] good for account tracking and working out what clients are active and none active not so good for extracting data, not enoough push on what else the product can do[.]
Score 8 out of 10
Vetted Review
Verified User
Simple systems is well suited in the following: Building out details within suspect accounts[.] A place for colleagues to find information and documents attached to an account Pipeline Forecasting based on probability of closing[.] Simple Systems is less appropriate: Managing tasks (Though there is a function In-depth pipeline forecasting market planning and influences on what can move pipeline along).
November 25, 2021

Fantastic system

Score 10 out of 10
Vetted Review
Verified User
General daily usage is simple to use and can be easily adapted to our specific requirements. The marketing side of the system is not so easy to use and the help support is not so easy to understand for the marketing section[.]
Ashley Goolsby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have only great things to say about RSS. I do wish it was a bit easier to get to different parts of the Account file, like opportunities. I do think the email and calendar sync could be enhanced and it has not worked consistently but overall it has been great.
November 20, 2021

review of RSS

Score 9 out of 10
Vetted Review
Verified User
As I said before, it's lightweight and ideal for use across teams and enables working together remotely on projects so that all users are aware of the latest updates. Its reporting system allows for quick and simple reporting on projects and opportunities.
Score 9 out of 10
Vetted Review
Verified User
Really Simple System is very handy to keep customers' data organized and clean. At the same time, sometimes it would be great to have the option to register changes in a customer's profile like if someone left the organization, who it was replaced with, etc without losing the old data from the person. It's just something small but I like to see who worked in a company before they were replaced.
Score 10 out of 10
Vetted Review
Verified User
Really Simple Systems is ideal for a small to medium-size business with a dynamic client bank. Very simple to use to get the basics done, but functionality is there to expand to full marketing, invoicing, pipeline tracking, bulk emailing. Ability to add admin users and main users with a different scope of control. Highly recommended.
November 19, 2021

Simply just a simple CRM

Score 4 out of 10
Vetted Review
Verified User
Dashboard has made us Our staff have a quick preview of what our clientele is looking like, our task list, sales funnel, and notes. Therefore, we were able to not waste time on going to each file/tab to see what’s going in the business as we can just look at it from an overview as simple as that.
Neil Gilmartin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
[I] have recommended Really Simple Systems and implemented it with 3 clients for a simple and effective CRM system, integration with larger ERP systems like Office Central 365, Netsuite, and SAP Business One [are] not recommended.
October 09, 2017

CRM

Score 7 out of 10
Vetted Review
Verified User
It is well suited if you want an economical solution that is fairly easy to use. it lacks some of the more complex needs that a Salesforce would provide, such as reporting and data uploads
Carlos Lemos | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.

Also, easy porting of contact and phone information to tasks.
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