RedCarpet - Recommended!
Updated July 26, 2016

RedCarpet - Recommended!

Katherine Wiggans | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Onboarding, E-Verify

Overall Satisfaction with RedCarpet

We use RedCarpet across the entire organization for all of our new hires. Before RedCarpet, we struggled to collect all of the new hire paperwork in a timely manner, and often times we had to go back and forth with the manager to ensure the forms were completed correctly. RedCarpet also offers a much simpler and more efficient I-9 and E-Verify process that our managers really like.
  • RedCarpet is easily configurable by the functional owner, so you don't need to put in a ticket to have something changed.
  • RedCarpet has a really smooth I-9 and E-Verify process. Implementing this new process has been the biggest win for us with the product as a whole.
  • RedCarpet has a forms library that is constantly updated with the latest state tax forms, which is really helpful for us.
  • RedCarpet does not allow you to "un-cancel" an onboarding event. So if you need to re-start it, you have to start from scratch and then customize the task list for that new hire so they don't repeat tasks they've already completed.
  • There tend to be periods where there's either an issue with DHS's server or possibly RedCarpet's integration with DHS where you can't submit the E-Verify request. However, when this happens we just put in a ticket and RedCarpet is usually able to resolve the issue pretty quickly.
  • The one part I'd like to have visibility to, but can't see or configure is the permission list assigned to teams (roles). This can be a problem if a team is assigned more/less access than they need, and as an administrator, you have no ability to see what the permission list is that's assigned to a particular role.
  • We haven't done a formal ROI yet since we've had the product less than a year. However, I'd say that in terms of the I-9 and E-Verify process alone, that it was worth it for us.
  • There is more efficiency in the HR department because they don't have to individually check each form to verify that it's filled out correctly since the e-Form does that for us.
Like any computer application, RedCarpet is better suited for populations that are comfortable using a computer. If your population is not computer literate, I would definitely think about whether a computer solution is right for you. Also, if you need the application available in another language, know that your team will be doing all of the translations.

SilkRoad Onboarding Feature Ratings