A great way to get quality customers
May 31, 2021

A great way to get quality customers

Shaun McAdam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Referral Factory

Having just moved to a new country and getting my business off the ground was hard. I wanted to find a tool to help me ask my customers for referrals and see which ones referred me so I could reward them. After signing up for a free trial I had a demo with an expert who helped me build a campaign during the demo - after that, it took me 5 minutes to launch my program to my customers. I’m so impressed with how easy it was to connect my referral program to my HubSpot account.
  • I was able to set up a referral program in minutes.
  • I was even able to add a video show casing my work so new leads could view my portfolio.
  • Referral Factory gave me the ability to make a double sided rewards program and the flexibility to test which reward and incentive worked best for my clients.
  • I currently have to issue the rewards myself.
  • The ability to build a referral program without a developer.
  • It's incredibly simple to use.
  • The support and help guides are extensive.
  • We now have a formalised way to monitor referrals, reward referrers and build relationships with our top customers.
Referral Factory is much more affordable and offers more flexibility.

Do you think Referral Factory delivers good value for the price?

Yes

Are you happy with Referral Factory's feature set?

Yes

Did Referral Factory live up to sales and marketing promises?

Yes

Did implementation of Referral Factory go as expected?

Yes

Would you buy Referral Factory again?

Yes

Referral Factory is great for giving users flexibility to design their own program and make changes when ever you want to. Because you don't need a developer or a marketing team to manage it, you can run things your way.