The tool no IT Manager should do without.
March 16, 2017

The tool no IT Manager should do without.

Travis Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

I use Remote Desktop Manager on a daily basis to access my users' computers and my servers. It is the single most useful tool I have. They are constantly adding improvements and making it better. In a past job, it helped me manage QA servers and then it helped me build and maintain hundreds of SAAS servers. They have a really active community around the product and a great support team.
  • Makes managing multiple machines a snap. Once you set them up you can access any machine with the click of a button if you like.
  • I love being able to export all my settings so that I can use the product easily on multiple machines, although with the could option that isn't necessary because everything is saved in the cloud.
  • Great community. They have a website that is called Devolutions Force that has helpful information and fun stuff as well.
  • I honestly can't think of what I would improve with this product.
  • I'm sure that it has saved me a ton of time managing multiple machines.
  • It has also helped to streamline troubleshooting computers.
  • It has helped me support me user as well.
Remote Desktop Manager does so much more that its competitors and does it better. It is extremely affordable and they are constantly adding new features and streamlining the interface of the product. I would be lost without it. As I said in my initial statement, there is no there is no other IT product that I use on a regular basis.
If you are in a situation where you need to access multiple computers or devices, you can't beat this product. I'm currently using it for multiple Windows server and desktops, as well as, a Linux PBX system. It also gives you the ability to quickly see things like a port scan, event viewer, Netstat, etc.

Remote Desktop Manager Feature Ratings

Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10