Work remotely from home or anywhere
June 27, 2021

Work remotely from home or anywhere

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Services

We have used it for years to allow our Sales Team to get access back to our main office network. This was much more versatile, secure, and faster than using a VPN to access files and programs directly. When Covid hit we were able to have users work from home and simply remote into their workstations at their desks and work as usual. With that said we are using the Remote Desktop Gateway as well for security. I recently looked into using Citrix but the capabilities were the same but the cost was much higher.
  • Access your company PC at work, no loading software on offsite or personal PCs.
  • Secure connection and all documents stay on company PC at the office.
  • Works great even over a 2mb internet connection.
  • Windows already has the client software installed by default.
  • Bad internet connections can cause it to disconnect with no retries. This has got better recently so not sure if Microsoft has made a recent change.
  • Work from home users.
  • Able to use iPad or iPhone to do support and simple computing as there is an app for iOS from Microsoft and other App makers.
  • Great ROI as our one the road users can access company data and not have to call in and ask for information.
  • Users can work from home getting used to better employees because now physical employee location does not matter.
Same functionality but RDP is already installed on Windows so no client to install and it's cheaper.

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Great for working away from the office or for users that work from home. Might be less appropriate for users or road worriers in bad internet locations. This is where cloud apps might work better.