1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Ridder iQ Reviews
  4. User Review of Ridder iQ
ECI - questionnaire April 2024.
April 15, 2024

ECI - questionnaire April 2024.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ridder iQ

Ridder IQ is the ERP system we use. However, we miss the planning tool MRP functionality and the CRM part. ERP is the heart of the organization, and we look into further use and function of Ridder.
  • Creation of relations.
  • Creation of articles.
  • Creation of quotations.
  • Creation of order confirmations.
  • MRP functionality.
  • Finance
  • CRM
  • Structure in relations.
  • Professional quotation/order tool
  • Price list functionality.
Ridder IQ is a system for production facilities. It is a good tool. However, there are not enough possibilities for CRM, finance, and MRP planning. At our company, we use Ridder as the main ERP package, and we do need further functionality in CRM and visibility in MRP planning.

Do you think Ridder iQ delivers good value for the price?

Not sure

Are you happy with Ridder iQ's feature set?

No

Did Ridder iQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ridder iQ go as expected?

Yes

Would you buy Ridder iQ again?

No

Articles, sales quotations, and orders are very well organized. The easy planning and CRM are not updated. We are active in the "make" industry, and MRP is key to our success, but this part is not well implemented.

Ridder iQ Feature Ratings

5.9
Accounts payable
6
Accounts receivable
6
Global Financial Support
5
Primary and Secondary Ledgers
6
Journals and Reconciliations
6
Configurable Accounting
6
Standardized Processes
6
6.0
Billing Management
6
Cash and Asset Management
6
Travel & Expense Management
6
Budgetary Control & Encumbrance Accounting
6
Period Close
6
6.0
Inventory tracking
6
Automatic reordering
6
Location management
6
6.0
Pricing
6
Order entry
6
Cost of goods sold
6
Order Orchestration
6
Payroll Management ()
Not Rated
6.0
Dashboards
6
Standard reports
6
Custom reports
6
6.5
API for custom integration
6
Plug-ins
7
6.5
Role-based user permissions
6
Single sign-on capability
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
6.0
Project Planning and Scheduling
6
Task Insight for Project Managers
6
Definable Resource Pools
6
6.0
Bids Analyzed and Compared
6
Contract Authoring
6
Contract Repository
6
Requisitions-to-Purchase Orders Integrated
6
Supplier Management
6
6.0
Risk Repository
6
Control Management
6
Control Efficiency Assessments
6
Issue Detection
6
6.0
Transportation Execution Management
6
Trade and Customs Management
6
6.0
Production Process Design
6
Production Management
6
Configuration Management
6
Work Execution
6
Manufacturing Costs
6
6.0
Forecasting
6
Inventory Planning
6
Performance Monitoring
6
6.0
Proposal Management
6
Product Master Data Management
6