Review | TrustRadius

Use Cases and Deployment Scope

RingEX is used by the department to help address questions with another application currently used.

Pros and Cons

This program helps to clearly address questions by providing visual navigation along with being able to hear what the other person is saying. I believe this is a strength because many people are visual learners.

Every program has area that can be improved. For this program I would like it to have the ability to type on the screen as well. This would be a better service to the hearing impaired.

Return on Investment

It has enabled better use of programs because of the visual component.

Alternatives Considered

I have not used a product that is like RingEX.

Other Software Used

Apricot by Social Solutions, Andar/360, Financial Edge

Likelihood to Recommend

RingEX is a good training tool or can be used to help answer complicated questions.