Overall Satisfaction with RingCentral MVP
We use RingEX across the organization. We are a relatively small company and RingEX was very easy to set up. We use the RingEX softphone in most instances however we also have purchased Polycom phones at some desks. RingEX Meetings integrates with the RingEX phone system and I can easily set up and join meetings from the interface.
- Integrates phone system and meeting platform
- Provides visibility to coworkers availability through HUD
- Excellent VOIP call quality
- It can take a couple minutes for calls to show up in the call log.
- I have experienced reports of incorrect caller id on outbound calls
- Setup of a new extension can be cumbersome.
- Reduced cost using the RingEX app in place of expensive VOIP phones
- Integration with RingEX Meetings allowed us to cancel a duplicate service from another provider and save money each month
- Ease of use adding/removing users from the phone system