RingCentral Meetings Reviews

31 Ratings
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Score 8.5 out of 100

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Reviews (1-11 of 11)

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February 06, 2021
Jon Shurtliff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
RingCentral Meetings is used as the primary web meeting platform to provide face-to-face interaction while remote. The software has been implemented throughout the company and is integrated with the RingCentral phone system, which serves as the primary voice communication tool in the company. When COVID hit, the company turned to RingCentral Meetings in order to keep all of the business functions up and running. All meetings that previously were held in-person turned to RC Meetings.
  • Very easy to schedule and join meetings.
  • The software doesn't get in the way of the purpose, which is to collaborate and have open discussions.
  • Integrates with all other communication platforms in the company.
  • The RC Meeting splash screen is always up (at least on the Mac version) and can't be hidden, it gets in the way.
RC Meetings works very well as an alternative to any web conferencing solution, but in particular, it is a key piece to the complete unified communication platform—it simply completes the package of phone, chat, and collaboration tools that are a part of the RingCentral UCaaS solution. RingCentral Meetings literally saved the company when the pandemic hit and kept us in touch with all of our customers, vendors, and colleagues.
The support at RingCentral is amazing; they have never let me down!
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February 03, 2021
Tom Ropers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We've engaged with a consulting agency, and their standard remote meeting platform is RingCentral Meetings. Our development team uses it when interacting with the consulting agency. Internally, we use a different platform, but it's simpler and more secure to use the same platform as the consulting agency when meeting with them, than granting them access to our internal platform.
  • Very good video and audio quality.
  • Screen sharing is simple and easy.
  • Meeting links are generally set up to go to Ring's website, which (at least on a Mac) always wants to download a fresh copy of RingCentral, even though it's already installed.
RingCentral is a lightweight application that is great for simple online meetings. It is appropriate for any organization that does not require major tie-ins with their email, calendaring, or file-sharing infrastructure.

If you do need complete integration with your existing email, file sharing, and calendaring infrastructure, RingCentral is not really idea.
I have never needed to contact support for RingCentral, so cannot comment on overall support for RingCentral.
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January 29, 2021
Patrick Burns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
RingCentral Meetings is used by Carousel as way to communicate peer to peer and to clients for video based meetings, messaging and conferencing needs. It is available across the organization as a reseller of RingCentral services. We have access to other platforms as well, but find that the RingCentral platform is a great fit that's easy to use.
  • Ease of use in scheduling and starting meetings.
  • Ease of use in recording meetings which isn't always the case with competitive platforms.
  • Great app for mobile purposes which makes a world of difference during travel.
  • An area of improvement that I see which could simply be how I have it set up is how it imports contacts and email addresses on the mobile app. It doesn't seem to easily pull from Active Directory and relies on contacts being in my phone when many times, I'm including someone in a meeting who isn't an actual contact on my phone.
It's well suited for all internal and external engagements.
I see their support across clients due to Carousel being a reseller. They have excellent resources and support their clients exceptionally well. Training is key and simplicity are two keys which RingCentral knocks out of the park. The quality is excellent and the reliability is superb.
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September 18, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use RingCentral to add functionality to our CRM. The two main things we use it for are: 1) phone numbers with texting capability for our sales reps, and 2). demo requests and video conferences. It's a great tool and it helps connect our team and the technology that we use.
  • CRM integration
  • Screen sharing
  • Overall video quality
  • Some of the features and functionality are not easy to find.
  • It gets a little pricey if you want more features.
  • After a meeting, it asks you to rate the meeting, which is kind of annoying every single time.
Ring central is a great tool for video conferences if you have a team larger than 10. If you have a small team, you can probably get by with a free tool like Google Hangouts or something similar. But when your groups get larger, Ring Central is very helpful as it simply works well without bugs.
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September 17, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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RingCentral is being used across the entire organization. It serves purposes related to meeting organization, remote and onsite virtual meetings, virtual interviews for remote candidates and remote managers, "instant messaging" between employees internally, file sharing, company phone, remote collaboration, screen sharing, etc. Its main value add is that it streamlines and connects remote and onsite workers and creates a centralized and reliable platform for everyone to use since over 1/3 of our workforce is remote.
  • Instant messaging features are pretty plentiful and user-friendly for the most part. It makes a quick question easier to do versus writing a long email, etc. It also adds a little fun to it with emojis and the different gif options if offers you.
  • Remote collaboration, like virtual interviews, are easy as well. You just add a RingCentral meeting to the body of the email or invite and you click or dial in on it and you are in. The code is readily available and visible as well.
  • The current concurrency for remote employees is only 100. After 100, no one else can log in and I think this is a downfall because if your company is large and has a large percentage of remote staff, we can't really leverage this tool fully so a patch update to respond to this would be ideal.
  • Some smaller detail-oriented items can leave something to be desired i.e. updating your status within the chat window is cumbersome and not very straightforward. Also, sometimes window sizing and positioning can be annoying as well.
It is well suited for large virtual meetings and interviews. The platform is easy to use, even for those that haven't used it before. It's good for collaboration as well when screen sharing or sharing documents is required and can really bring remote teams and workers together more so with the camera feature, etc. It's not well suited for remote meetings of 100 people or more cause we aren't able to include everyone all the time.
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October 23, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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RingCentral Meetings is being used by our entire organization starting from sales to marketing to success to support. It provides us with a very portable cloud-based solution to hold meetings within teams and also with our customers.
  • It is easy to set-up.
  • Anybody can use it.
  • Works across platforms.
  • At times the web-based RC meeting link will not have a "share" option.
I think its suited well in all types of scenarios.
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June 20, 2019
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use RingCentral Meetings across our entire operation, both internally for contact between our remote-based staff and contract personnel, and externally with our clients. We find that using RingCentral Meetings is a quick and efficient way to get valuable "face-time" with one another to troubleshoot issues, advance projects, and keep in front of our clients.
  • Fast and easy to set up meetings, even with participants that are not an account holder in your organization.
  • High quality streams, both video and audio.
  • Reliable connectivity that is adaptable to hardware and bandwidth constraints.
  • Has all of the basic features needed for the typical meeting (whiteboard, screen sharing, chat, recording, etc.).
  • Ability to have webinar-style attendees (where they aren't known to each other or able to interact).
RingCentral Meetings is ideally suited to the multi-locational and remote worker organization that needs quick ad-hoc meetings. I find that it is often as easy to do a video meeting with field personnel as it is a phone call, and the results are generally more positive. Their great support for tablets and smartphones makes reaching staff a virtual given and gives our technicians the ability to see what is happening at a client site without being there. No longer do we have to ask the question of "What do the lights on the front of some devices look like?" when we can just ask them to point their camera at it for us in real-time.
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June 18, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
RingCentral Meetings is a versatile platform which enables me to host meetings with multiple people regardless of what device they're using to connect (either a computer, mobile device, even an old fashioned telephone is good enough). I also appreciate the newer annotation features like the whiteboard function to further enhance the meeting functionality. Moreover the screen-share function is extremely useful to help a troubleshoot a problem with another user's device.
  • Multi-device connectivity. Not all users have working microphones or video cameras installed on their device. RC Meetings allows users of all types to connect regardless what device they're using even if it's a standard old fashioned telephone line to dial into the meeting
  • Host capabilities to mute other users and control screen annotation
  • Invite function works great. It provides a quick easy way for users to join the meeting without much confusion
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
RingCentral meetings is best suited to small businesses with multiple remote employees who need to teleconference as well as engineers wishing to provide technical support to their customers. RingCentral Meetings is less suited to small businesses consisting of a single employee, in which case the meetings application is only beneficial for conferencing with customers which may or may not happen frequently
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July 06, 2018
Justin Bongard | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is being used by anyone in the organization that has a reason to need a meetings solution. There is no other tool that is used. We preinstall it on all computers and give anyone an account to it just in case they need it. It is being used to conduct phone only calls as well as meetings on a computer, and a hybrid meeting of the two. It is being used to show other employees how to use the tools for training. Sometimes the sessions are recorded so the trainer only needs to do the main training once. It is used to present slides to people outside of the company.
  • Very reliable. It never breaks on any of our devices
  • Call quality is always fine
  • Installation is quick for guests joining the meeting
  • It connects to Outlook and Google calendar so it's easy to add invites from within the applications.
  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
If you use RingCentral already like us, it's a no-brainer to use. I have seen no other reason to purchase any other meeting tool. If we didn't use RingCentral phones and got the meeting app free, I would still research other alternatives that might be a better price. As I mentioned, this app is based on "zoom" meetings, and so are many other options.
Read Justin Bongard's full review
November 16, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
RIngCentral Meetings is our primary service for both internal and external web conference meetings. We employ it across our sales and delivery teams, as well as for recurring internal company meetings that include remote team members or people at across our three main offices. We use it both for content sharing, video conferencing, and sometimes just as an audio conference solution. It gives us one consistent tool to use for all our multi-endpoint real-time communication needs.
  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
It's great for internal meetings and for when you need screen sharing and video visibility. It's not well suited for basic phone conferences, and can be tricky to use with participants outside your company.
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July 18, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used across the organization for internal and external meetings. Helps with collaboration. Since we already use RingCentral for VoIP, Meetings has been an easy transition for our users.
  • Collaboration: easy to setup and schedule a meeting. Easy to send out and accept invitations.
  • Can record meetings. We often have conference calls with external vendors/clients that we record to review later.
  • Integration: works well with Outlook and Google mail.
  • Screen share ability is useful if you don't have another program.
  • Participants don't need to have RingCentral accounts to join meetings, just meeting host.
  • Need a RingCentral account/number to host meetings.
  • Scheduling and managing meetings could be better. Users invited vs users accepted/joined.
  • Slow to load at times but reliable.
Well suited for: small groups with remote participants. Face to face required. Need to view the room/group. Screen shares.
Not ideal for large conference calls.
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Feature Scorecard Summary

High quality audio (11)
High quality video (11)
Low bandwidth requirements (10)
Mobile support (10)
Desktop sharing (11)
Whiteboards (8)
Calendar integration (9)
Meeting initiation (11)
Integrates with social media (4)
Record meetings / events (11)
Slideshows (5)
Live chat (10)
Audience polling (3)
Q&A (4)
User authentication (7)
Participant roles & permissions (9)
Confidential attendee list (6)

What is RingCentral Meetings?

RingCentral Meetings is a web conferencing and webinar application supporting 100 active participants, screen sharing with integration with file sharing applications (e.g. Box, Dropbox, etc.), and integration with RingCentral Glip messaging.

RingCentral Meetings Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Meetings$19.99Per Month Per User

RingCentral Meetings Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No