Overall Satisfaction with RingEX
We are a pretty busy, smaller company. I believe we have been using RingEX for well about 10 years. Naturally, our company has grown and transformed into something entirely new than what we started with. But RingEX has been a part of our growth and has transitioned with us. It's been very reliable. I think that only thing that would inhibit our production would be loss of power or internet. RingEX helps us be available even when we can't be. We have access to voicemail, text, and fax all to our computers. We also are able to host several different lines so that our customers can be put through to the appropriate departments.
- Easy
- Tech Savvy
- Customer Service
- Wish I could transfer calls phone my cell phone to my desk phone
- Cost
- Increased productivity
- Cost savings for internet phones
- Organization of phone calls
I am able to fax or text someone while being on the phone with someone else. It makes it very easy for clear and open communication with our customers. We are always available. So whether we are at our desks (we can get texts/calls/faxes) on our computers or telephones, on our cell phones (we can get calls away from the desk) ON THE GO, or whether we have an emergency at home, we can always get into RingEX and problem solve.
When I first started over 10 years ago, we had a regular landline office phone. Within a short time, we upgraded to RingEX through the VOIP system. It's just a no brainer. With technology being so internet and cell phone driven, it makes it 10x easier to be available at all times.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes