Item: RingEX
Rating: 9
Author: Nancy Milliron

Use Cases and Deployment Scope

RingEX is our primary phone system. We use desktop phones. We needed a less expensive solution for our phone system that is reliable. RingEX provides that.

Pros and Cons

Good customer support
Good video tutorials
Easy to update schedules

Forwarding to answering service - outside number

Return on Investment

Cost savings

Reliability and Availability

The system is pretty reliable. A couple days ago we had a glitch with our two phones and it took me over an hour with tech support to resolve.

Unified Communications Solution

We use it as our primary phone system that forwards to an answering service when no one is in the office.

Alternatives Considered

Comcast Business VOIP (VoiceEdge)

Cost of RingEX is about half. That is why I switched.

Key Insights

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Other Software Used

AppFolio Property Manager, Microsoft 365

Likelihood to Recommend

I think RingEX is a good fit for a company that uses virtual assistants. I also think RingEX is good for small businesses due to price point and ability to tailor the schedules and voice mails.

RingEX helps my business

Overall Satisfaction with RingEX