RingEX is suited to SMEs
November 27, 2023

RingEX is suited to SMEs

David Johnston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

RingEX is our central communication system. With many staff now working from home, RingEX provides an easy way to forward calls to staff when they are at home or in the office.
  • Call forwarding
  • Hunt group management
  • Online configuration and set up
  • Telephone support
  • Perhaps too many functions?
  • WE focus on our business and do not worry about communications
RingEX is always available.
Our main requirement is for a solution to manage communications which is easy to use. WE do not need all the bells and whistles which RingEX has to offer.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

When you have a small team many of which are working from home at any moment in time, I would particularly recommend RingEX.

RingEX Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated