RingEX = happiness
January 29, 2024

RingEX = happiness

JayDee Lindeen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

Our company has 10 employees with 2 office locations as well as remote job sites. RingEX is perfect for being able to conduct business paperless, instant messages, text messages, & all the other features we want and need from a phone system!
  • The call center is able to assist with all our questions.
  • So many features that they have helped us incorporate.
  • The messaging is just as fast as a cell phone text message.
  • All of our needs are being met with RingEX at this time.
  • I don't have access to the hard numbers, but it does keep employees connected.
Every time I have reached out for help, my problem has been resolved!
It has helped us move from lots of paper to almost completely paperless. It has enabled employees to work seamlessly from home and allowed our staff to double in numbers. There are so many features that we are working hard to integrate more into our routines.
I have not tried others.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

The call center has been very helpful when we are learning all the functions of the system. They are able to assist and make changes as we need. They even return our calls promptly. With multiple locations & users in our office, it's the best tool to keep our team working together smoothly!

RingEX Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
10
User templates
9
Call reports
9
Directory of employee names
9
Answering rules
10
Call recording
10
Call park
9
Call screening
9
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
Not Rated