Hospital Medicine Practice User.
September 07, 2025
Hospital Medicine Practice User.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
My hospital medicine practice utilizes RingRx to ensure that the hospital and other physicians can contact us using a single phone number, regardless of which physician is working any given shift. The ease of use provided by our team, which allows them to toggle themselves as Available/Unavailable, is key. The secure eFax is also crucial to our business, as the healthcare industry continues to rely heavily on faxing.
Pros
- Ease of use for each team member.
- Easy phone tree edits to meet changing needs.
- Easy and secure eFax.
Cons
- Occasional odd glitches occur where team members cannot receive calls, despite being marked as available.
- Switching to RingCentral from a competing VoIP system increased our employee and customer satisfaction by nearly 100%.
We use the system a bit differently than most clients, I suspect. And the ease of adjusting settings as our business changes has been essential. Additionally, the ease with which team members can toggle their availability has decreased the administrative burden.
RingCentral's flexibility and reliability proved to be far superior to the other products we tested.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes
Comments
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