Item: RingEX
Rating: 10
Author: Verified User

Overall Satisfaction with RingEX

Use Cases and Deployment Scope

Ring Central is considered the Gold standard for VoiP companies for a reason. Clear voice and video communication as the level of detail you have as an Admin allows you to easily fine tune your experience.

Pros and Cons

Pros

Clear communication
Level of detail on Admin portal
Easy to use Admin tools

Cons

Tech Support for anything more detailed that simple issues
Follow through from Tech Support
Ability to easily access recording from employees who no longer are with my organization

Return on Investment

Great value for the money

Reliability and Availability

Clear calls, simple and easy to use, level of detail/fine tuning you have as an admin is astounding.

Alternatives Considered

Nextiva and Vonage Business Communications

In my experience, Ring Central is hands down a better platform than the other VoiP companies I have used. Clear calls, functionality, level of fine tuning, that other companies do not have, is appreciated.

Key Insights

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Other Software Used

Vonage Business Communications, Nextiva

Likelihood to Recommend

Have had a few VoiP companies in the past and Ring Central is hands down the best of the best. The ability to fine tune within the Admin portal is above any other VoiP company. While I have had issues with their support, their upper tier management seems to genuinely care and appear to actively work toward imporvement.

RingEX Feature Ratings

Comments

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Ring Central the Gold Standard in VoIP communications