RingEX solves problems.
October 14, 2025
RingEX solves problems.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
RingEX is a true all-in-one solution for business communication. We now have 1 app for chat, video meetings, phone calling, fax, and text messaging. Setting up a new user and making day-to-day changes is also easy. We no longer need to manage multiple systems.
Pros
- HD Phone Calls.
- Video Meetings.
- Voicemail transcription.
Cons
- SMS registration may take a while to get approved.
- The desk phone cannot be fully controlled by the app yet.
- Setting up holidays for multiple sites has to be done manually.
- Cost savings due to app consolidation.
- Cost savings due to everything is in the cloud.
- Increased productivity by giving callers self-service options before sending to an agent.
We can create reports and automatically send them to the managers on a daily, weekly, monthly, and quarterly basis. This saves us time by eliminating the need to create reports regularly. Most of our partners also use RingCentral, so it is easy to chat with someone from outside the company. Converting a phone call to a video meeting is a nice feature, too.
RingEX's Reliability and overall cost helped with our decision. While the competition have corresponding products and features, RingEX seem to really nail it in terms of usability.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes
Comments
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