Reporting with RingEX
October 23, 2025

Reporting with RingEX

Daniela Carias Villafranca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

I use RingEX to prospect new clients and follow up with existing ones. Also, I use it for cold calling for new leads. It's the communication tool that identifies and integrates perfectly with our CRM and allows our job to be easier when it comes to dialing.

Pros

  • Integrate with CRM
  • Identify contacts
  • SMS with clients

Cons

  • Integrate with Whatsapp
  • Send automated voicemails
  • Cost efficient
  • Recordings help for feedback
  • Voi makes communication seamless
It doesn't crash down,
The reporting allows us to see how well we are having connection rates with new clients. Internally, it allows us to view these results better as it provides a faster way of communicating.
RingEx is more user friendly and the reporting is also one of the reasons we chose it. Voi is also a great tool we use and is very user friendly.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

I don't have to go back to my CRM and look for client information. It integrates smoothly and let's me view my clients info right there

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
7
User templates
8
Call reports
9
Directory of employee names
9
Answering rules
8
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
9
Audio conferencing
9
Video screen sharing
9
Instant messaging
9
Mobile app for iOS
9
Mobile app for Android
8

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