RINGEX Experience
January 22, 2026
RINGEX Experience
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We utilize RingEX for our main phone lines. 15+ sales representatives and several departments rely on RingEX. Tracking calls, ensuring work is done, keeping data and information in one place are a few ways that RingEX addresses any problems we had previously. In addition, being able to use both a cell phone via the App and/or a laptop allows for flexible use of the system.
Pros
- Internal Transfer of outbound calls.
- Grouping Extensions for users.
- Changing what phone number is displayed.
Cons
- The SMS function on occasion does not operate as expected.
- Navigating the ADMIN portal can be a challenge if unfamiliar with the system.
- Drop of service based on connectivity has been an issue in the past.
- Calls do not ring without someone being aware. Saving us from lost sales and the call-back game.
Our mainline had historically been handled by a single individual on a specific phone. We do not have access to this without tracking down the phone. We can also verify what calls have gone missed over weekends and after hours. Voicemail transcript is solid.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of RingEX go as expected?
I wasn't involved with the implementation phase
Would you buy RingEX again?
Yes
Comments
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