Great solution with good pricing
April 21, 2022

Great solution with good pricing

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Riskified

We use it to integrate with our platform to prevent frauds, which lifts our revenues
  • prevents frauds
  • guarantees chargeback protection
  • I dislike not understanding why some orders with multiple "red flags" are accepted/approved by Riskified, and some orders that are declined will have full AVS match, no noticeable red flags, and the Riskified reason is ONLY something simple, like "email syntax." That doesn't make sense to me!
  • Increased revenues
They give us exactly what we need
Of course, the chargeback guarantee helps us on a daily basis

Do you think Riskified delivers good value for the price?

Yes

Are you happy with Riskified's feature set?

Yes

Did Riskified live up to sales and marketing promises?

Yes

Did implementation of Riskified go as expected?

Yes

Would you buy Riskified again?

Yes

We're lowering the risks accepted by our business for fraudulent orders. This also gives peace of mind to our Customer Service team, who's more confident in accepting orders over the phone. If it's not great, Riskified has our back and will decline the order!