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Wonderful Payroll Company
August 28, 2021

Wonderful Payroll Company

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

Run is being used to run weekly payroll for six employees. I am the only one in the company accessing RUN.
  • It is very easy to submit payroll.
  • The payroll summary is very informative.
  • I also like the flexibility of the reports.
  • The font on the reports is very small.
The employees have been able to make changes to their W4 forms easily and do like having the capability to see how much they will be paid.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

In making a transition from 1099 workers to W4 employees, RUN has made it an easy transition. Submitting payroll and checking the reports has been very easy.

RUN Powered by ADP® Feature Ratings

Payroll Management
10.0
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10

Using RUN Powered by ADP®

  • Payroll
  • Reports
I have no reason to switch, as this program completely meets my needs.

Evaluating RUN Powered by ADP® and Competitors

  • Price
  • Product Features
  • Product Usability
I needed a program that didn't require a lot of time to master and provided flexibility in reports.

RUN Powered by ADP® Implementation

RUN Powered by ADP® Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, I didn't feel I would need it due to the needs of the company.
I accidentally added a bonus to the wrong employee. It was corrected immediately with no additional expense to me.
All questions I have had, have been answered immediately and satisfactorily.

Using RUN Powered by ADP®

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Putting in payroll hours.
  • Accessing the various reports.
Yes - It works well. I have submitted payroll twice using it.
I found it very easy to use, and it completely met my needs. The variety of reports that are available is a great advantage.