Highly Recommend Small Business Friendly
September 16, 2024

Highly Recommend Small Business Friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have used ZipRecruiter many times, I have used the HR HelpDesk and had support in looking into the laws specific to my state when we had a small issue. Customer Service was able to direct me where to go and and actually was able to show me more options of where to look on other related subjects. After the call I also received follow up links as well from Customer Service.
We use RUN Powered by ADP® for all of our Payroll and to track time with Time and Attendance. I do not have to use a time clock or spreadsheet to track hourly employees time. I use all of the end of year reports for Taxes and to print W2s. I am also able to use RUN Powered by ADP® to track Vacation and Sick time for all Full Time and Part Time employees.

Pros

  • Time and Attendance
  • W2s
  • Search for HR Rules and Regulations
  • Payroll

Cons

  • Contact Us Feature
  • Editing Vacation Time
  • Just the time it would take to hand calculate hourly employees is a huge time value.
  • The more time I have to work on the actual growth of the business is always an asset
  • Vacation and sick time tracking
  • Anytime an employee needs a copy of their last paystubs it takes me minutes to reprint them.
Oh this is an amazing time saver. The employees can update their address, bank account information and adjust their 401K deduction. They can also adjust their tax amount on any given payroll. Since we have some commission based employees this is a huge benefit that the employee has this access to complete any of these task themselves and they do not have to come to me to change something and then change it back the next payroll.
I have used the app as an employee and not as an admin.
RUN Powered by ADP® is so efficient and user friendly we implemented RUN Powered by ADP® over 10 years ago so I can not really compare it to another system.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

The customer service is great. When I need to make an adjustment in Time and Attendance after payroll is locked they are knowledgeable and are able to quickly walking me though the process or even log into my session and make the correction for me. All of Customer Service seems to be empowered to make decisions and that gives me huge confidence.

RUN Powered by ADP® Feature Ratings

Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

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