RUN Powered by ADP® - our thoughts
September 18, 2024

RUN Powered by ADP® - our thoughts

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We have two retail stores using one RUN Powered by ADP® payroll under one FEIN. We utilize departments to separate the store location and job responsibilities. RUN Powered by ADP® handles this well and allows me to create J/E's accordingly by store. I do wish RUN Powered by ADP® allowed for negative deductions like I was able to do when I worked in ADP MAS. There's a way around it in RUN Powered by ADP® if you know how to ask client service the right questions.

Pros

  • Quick, easy input
  • Issues warnings if wages are lower or higher than normal or if someone is not paid.

Cons

  • Does not provide a field to store ee ID
  • No place to track other custom fields that we use such as Cashier ID
  • Cumbersome to run payroll reports after processing payroll as you must go in and out of the screen and select each report individually manually unless you set up a report package. I do not like the report packages because the reports are delivered all in one group (package) which makes it difficult to split them out when you need them individually.
  • I really can't provide information here since payroll processing is necessary. We have chosen RUN Powered by ADP® because our payroll person previously worked for ADP MAS for 29 1/2 years.
We tell ee's about the Employee Access portal and require them to do onboarding, enroll in paperless W2 and make any changes electronically. We do not handle changes via paper.
I use it exclusively to view or look things up. I have not used it to process payroll. I think it would be difficult to do on a phone but it's nice to know I can if the need should arise.
We've previously used Paychex Flex, RUN Powered by ADP®, INFINITI HR then back to RUN Powered by ADP®. Paychex created huge nightmares with taxation. Switched to RUN Powered by ADP® when current Controller/payroll person came on board because she had retired from ADP MAS after 29 1/2 years. Left ADP to go to INFINITI HR PEO because owners were told they would save a significant amount of money as a PEO which was untrue. Came back to RUN Powered by ADP®.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

No

Did RUN Powered by ADP® live up to sales and marketing promises?

No

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

No

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8

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