Great for Automated Tax Filings
January 01, 2026

Great for Automated Tax Filings

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

My company has not used the ADP HR feature
RUN Powered by ADP is used in my organization daily - we process payroll for several small businesses in the Northwest. We process payroll and tax filings, but do not process 1099s through ADP - we have a separate department who does this. ADP addresses the need to make things less manual so that our time is used elsewhere.

Pros

  • Paying employees timely
  • Filing tax forms automatically
  • App for employees to view paystubs and tax elections

Cons

  • Customer Service
  • Tax team needs more people in its dept
  • Sometimes multiple people get involved in issues, and it gets confusing who is handling the issue at the current moment
  • Helps keep cost to my clients low
  • Negative - ADP direct has reached out to my clients and prompted them to go direct
My clients love the ADP employee access so that they can view their paystubs on their own time without having to contact anyone. They also love that they can update their tax withholdings without having to go through a person.
Yes, my firm has saved time because we have eliminated the need for manual filing. Before ADP my firm would manually create 941s and W2s, which was a huge waste of time. ADP has eliminated this redundancy completely.
I have benefited from the app because employees update what they need on their own without having to go through their processor to do so.
This is the software my firm decided to use, I did not have a say on what was selected, but it seems like the most up to date software on the market right now.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP is great when there are no issues. But as soon as tax issues arise, it can be difficult to find someone who is able to fix the problem well and quickly. I have had to deal with fixes that took years, and that is of course frustrating. Sometimes I also reach representatives who tells me some information when the information they tell me is clearly incorrect from my experience.

RUN Powered by ADP® Feature Ratings

Payroll Management
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

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