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SaaSOptics combines invoicing, contract management and revenue recognition for our SaaS business.
May 21, 2019

SaaSOptics combines invoicing, contract management and revenue recognition for our SaaS business.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SaaSOptics

We are a SaaS Platform and use SaaSOptics to track all customer contracts and to invoice all customers. This solves the issue of tracking credit card payments of similar amounts by numerous customers. We have SaaSOptice integrated with QuickBooks Online.
  • Tracking and renewing all contracts with numerous customers
  • Invoicing customers via email
  • Tracking payments by customers by both credit card, ACH or check
  • We have contracts that are 12 months long but customers pay monthly. When terms change (raise or lower price) mid contract, changes are not easy.
  • AR collection was an issue. However, SaaSOptics just released a report to track outstanding invoices and it works great.
  • Integration with QuickBooks is OK but it isn't straightforward to issue a credit memo for a particular customer.
  • Hard to quantify but it take a lot of the clerical work out of contract management and invoicing.
  • Revenue Recognition as stated earlier.
The other products (QuickBooks and Salesforce) are complementary to SaaSOptics. I have not used any products that compete directly with SaaSOptics although I understand there are several out there.
Revenue recognition is a big issue for SaaS companies whether or not they are audited. SaaSOptics was built around the idea of proper revenue recognition per GAAP. If you have contract with more than 15 customers and need to track those contract expirations, bill the customers, and are concerned with revenue recognition, then the product works well.