May 18, 2019
Score 5 out of 10
Overall Satisfaction with Sage Intacct
Zuroa is being used by one department in our business to support a small e-commerce side of our business. We use it also for customers who want to auto-renew.
- Cost of the tool far outweighs the return we have seen.
- Tool is intuitive and easy interface.
- Open API is very helpful.
The API is good but could be better, the fact that we had to build such a customized integration to begin with, is a problem. The integration out of the box with Salesforce is very vanilla.
Zuora is great if you have a team to manage it and focus solely on that application. We tried to build an out of the box integration but we quickly realized we would need to build something custom to handle our use case. Zuora rep continues to push products without understanding our business or helping provide full solutions.