A happy customer
November 18, 2020

A happy customer

Amanda Kangas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used across our whole company. We use it to request reimbursement for mileage as well as reimbursement for food/ supplies related to work expenses. It addresses the issue of how to organize our expenses and ensure payment to staff. Additionally, Sage Intacct keeps a history of all of my expenses that have been submitted and approved which is helpful when trying to recall if I need to look back to confirm if an expense had been entered or not.
  • Easy to use site for staff.
  • When expenses are routed to management for review, this process also works well and allows for management to easily review requests.
  • When entering expenses you can enter multiple expenses under one submission.
  • I can't think of any major issues.
  • I think the home page should have an easier to find button to click on to enter expenses.
  • It would be nice to not have to move the cursor over to be able to see all of the columns that I need to enter within an expense form.
  • I'm not too sure on this but I would say that Sage has been helpful in keeping all of our expenses organized and accounted for.
  • As a pilot program with federal funding, it is important to have an easy to use site like Sage to document how we are using our funds.
  • Sage Intacct has had a positive impact in being able to show expenses for auditing purposes.
I have found Sage Intaact easy to use and understand. I have not had any major issues when entering my expenses and can enter my expenses fairly quickly. This is important to me because entering expenses does not end up taking away time from my actual job. The site is always running well and runs fast.
I have had no issues with support. This has not been an issue at all. I have not had to reach out for any technical support and found the site pretty easy to figure out how. The site always is functioning and runs well. It has been nice to not have to worry about needing to reach out to technical support.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Since I don't work in our accounting department, I am unable to actually answer this question. That being said, our accounting team has always talked positively about Sage Intacct so I can assume that the automation of the core financial process has been beneficial to our team in terms of keeping things organized.
I have not evaluated any other programs comparable. I have had to enter mileage and expenses on Excel documents in past positions and then wait to get reimbursed. This was problematic because I did not have one central place to go and look back at all my past expense submissions.
Sage Intacct has been well suited for our agency. It is a way we are able to document all of our expenses. I have uses Sage Intaact to enter my expenses from out of state conferences as well as for local gas mileage when traveling to things like trainings or other agencies. Sage Intacct has been well suited for meeting these needs. I have not had any direct issues with a scenario where it would be less appropriate.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
9
Time tracking
9
Fixed asset management
9
Multi-currency support
9
Multi-division support
9
Regulations compliance
9
Electronic tax filing
9
Self-service portal
9
Global Financial Support
9
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
Inventory tracking
9
Location management
9
Pricing
9
Order entry
9
Credit card processing
9
End-to-end order visibility
9
Reimbursement management
9
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
9
Plug-ins
9
Role-based user permissions
9
Single sign-on capability
9