Sage Intaact - get configuration help if you need a multi-level purchasing approvals
August 17, 2023
Sage Intaact - get configuration help if you need a multi-level purchasing approvals
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sage Intacct
We use Sage Intaact for Purchase Requests, Purchase Orders, Inventory, Financial Statements and Budgeting.
We pay bills each week via check and ACH.
We pay bills each week via check and ACH.
- able to view past purchasing transactions easily
- payments are able to be segregated by type of payment
- in my experience, not easily able to pay ACH by CTX type
- Purchasing module does not allow us to use % allocations for our building expenses
- payment check formatting - in my opinion, this is not easily customizable
- We were past due on a payment, and were never called on the phone. Sage shut down our entire company. We paid by credit card immediately but then Sage put a message on our screens that we are still past due even though we paid first thing this morning.
- Budget - projection for revenue is too basic, we need to be more fu
- Editing in the purchasing module was an all or none choice, could not customize by user type or by employee user.
- Feels like our Account Manager just points us in other directions, almost as if his hands are tied. He should be able to make changes and assist us, but it seems he is only able to refer us to others when there are problems or issues.
- I think it appears the right hand is not talking to the left hand, for example, our account manager had no idea that our Sage system was going to be suspended because of a $4,800 late payment that we were not aware of. We prepaid $100,000 in January for the entire year, but this fact was overlooked when the decision was made to shut down our company. We have users all over the country so they are on different time zones, this was disruptive to everyone and very unnecessary.
- Our financial reporting is streamlined
- We have been able to perform bank reconciliations more quickly.
Do you think Sage Intacct delivers good value for the price?
Not sure
Are you happy with Sage Intacct's feature set?
Yes
Did Sage Intacct live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sage Intacct go as expected?
No
Would you buy Sage Intacct again?
Yes
Sage was less expensive than Workday Cloud.