Sage Intacct has promise but some functions still need to be worked out.
September 06, 2023

Sage Intacct has promise but some functions still need to be worked out.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We manage all of our development and construction projects in Sage Intacct. The great things are that we can track our budgets and actuals, pay invoices and have the reporting we need.
  • Entering Budgets
  • Processing Invoices
  • Basic Reporting
  • Job Contract
  • Change Requests
  • Change Orders
  • We overall manage our jobs much better and both the purchasing and accounting are in one system
This is more on the accounting end where I am more on the purchasing/job end but I do believe this to be operating well other than the job contract function.
Sage Intacct personnel did the actual configuration but I was a huge part of the implementation meetings. I honestly felt like the implementation could have been handled better. Although we went live Sept 1st, our data was not truly imported until 2-4 weeks later.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

I found the JD Edwards E1 to be more user friendly and had less hiccups overall. I believe Sage Intacct has a lot of promise. I have a list of input that I am going to provide to our contact on how this could be made better.
The majority of Sage Intacct works well for us entering and tracking budgets and managing contracts as well as processing invoices.

I find the two biggest challenges to be the job contract and the change request/change order functions. They are labor intensive and especially with the job contract, the fact that does not show a full AIA for every invoice, only what is generated, is a huge issue. It makes this function not really valuable for us. We really only use it to pay back the projects, not for other things that I anticipated we would be able to use it for.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
5
Cash management
4
Bank reconciliation
4
Expense management
9
Time tracking
4
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
7
Single sign-on capability
7