Would not Recommend
October 02, 2023

Would not Recommend

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

I use sage intacct by making purchase orders for the supplies that I purchase. I then use a scanner to scan in the items that we receive in. The problems that I see would be with inventory. From experience, Sage makes it difficult for scanning in and keeping track of inventory. There is also no way to keep track of when items expire. Its also difficult when we create Pos that are inventory and non inventory as well. We are blocked on making inventory a priority and if sage adjusts a few things it would be much easier to work with.
  • Reports are easy to guide through
  • Inventory Process
  • Editing POs after a month
  • Editing inventory items after original creation
  • Positive impact on keeping track of orders
  • negative on inventory implemention
Sage has had a positive benefit regarding accounts payable and receivable because you can keep track easily what payments have been made and what still needs to be paid. It shows the invoices easily.
I have no personally used any of these modules.
We were able to configure sage on its own, we did not have a representative that was involved or easy to get a hold of. We had to figure out problems on our own and are not able to reach customer service because we have a rep. I believe you should be able to still call customer service at any point with questions.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

Creating purchase orders has also been easy and the steps are easy to follow. In my opinion, receiving an inventory item is more difficult on following the steps because if one thing is wrong you have to find the small issue among many things. Opening reports has also been easy to follow and self sufficient.

Sage Intacct Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
2
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
1
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
1
Location management
1
Pricing
1
Order entry
4
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
2
Standard reports
4
Custom reports
4
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
5
Single sign-on capability
5