Good, but could be great
November 05, 2024

Good, but could be great

Harry Middleton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct as an upgrade from Sage 50 accounts. It has helped us speed up our accounts receivable process and provided us with the useful cash management application where we can reconcile our bank accounts using real live banking transactions. We have also made us of the custom financial reporting which we are looking to increase use of in the coming momths.

Pros

  • Importing bulk transactions
  • Customized reporting
  • Audit trail
  • Speed

Cons

  • Automatic allocation of advances and adjustments
  • Easier process converting purchase orders to invoices
  • Improved formatting for financial reports
  • Accurate bank transaction dates
  • Freed up time for finance team to work on other areas
  • Improved audit trail
  • Better transaction transparency
Automation has made it much easier to import several thousand invoices at once, and then the corresponding payments that are automatically allocated based on the invoice number. In Sage 50 accounts before, this process was quite manual. Importing large journals is also much better as they are imported quickly. In addition, the error messages that are provided are useful for resolving issues with the imports.
Configuring the software was quite a long process which involved lots of testing, but this would be the case for any new software in a business. Some features of Sage Intacct weren't ideal for the way our business works, so we had to come up with alternative solutions. For example, in accounts receivable you have to manually apply advances and adjustments, they don't automatically allocate which is a pain.
Sage Intacct is an upgrade from Sage 50 in most areas. Sage 50 became quite slow and crashed quite often, whereas Sage Intacct is much quicker. However, now we have thousands of transactions the imports have started to take a while. For example AR receipts imports can take up to 15 minutes if they are a couple thousand lines, but still quicker than Sage 50.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

No

Sage Intacct is well suited for importing bulk accounts receivable transactions with thousands of lines and allocating them automaticlly. This saves a lot of time compared to Sage 50 which we previously used. It is also good for bank reconciliations as the process is easy to use and saves time. I would say the accounts payable side could do with improvement. Manually converting each individual purchase order to a purchase invoice takes a lot of time. It doesn't even save the date you entered so you have to manually select the date each time. There should be a way to bulk convert these.

Sage Intacct Feature Ratings

7.2
Accounts payable
5
Accounts receivable
8
Cash management
9
Bank reconciliation
9
Expense management
7
Time tracking
5
Fixed asset management
7
Multi-currency support
9
Multi-division support
9
Regulations compliance
6
Electronic tax filing
8
Self-service portal
8
Global Financial Support
7
Intercompany Accounting
7
Journals and Reconciliations
8
Enterprise Accounting
6
Configurable Accounting
7
Centralized Rules Framework
6
Standardized Processes
6
7.0
Inventory tracking
7
Location management
7
6.5
Pricing
7
Order entry
6
Credit card processing
7
End-to-end order visibility
6
6.0
Reimbursement management
6
5.7
Dashboards
5
Standard reports
6
Custom reports
6
6.0
API for custom integration
6
Plug-ins
6
7.0
Role-based user permissions
7
Single sign-on capability
7

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented a year ago
    Thank you for your comprehensive review! We're pleased to hear that Sage Intacct has significantly improved your accounts receivable process and cash management. We appreciate your feedback on the need for automatic allocation of advances and adjustments, as well as easier conversion of purchase orders to invoices. Your insights are invaluable as we strive to enhance our product. Thank you for choosing Sage Intacct and sharing your experience!

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