Sage Intacct hits the mark!
January 06, 2025

Sage Intacct hits the mark!

Derek Gaudet | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct as an integration tool to help communicate our purchase orders with our accounting team, so our accounts payable employees know when an order has been properly received in order to process the payment. Its a full loop system that tracks orders from the day they are created to the day they are paid.

Pros

  • Allows multiple users to view the information in the system
  • It creates necessary road blocks
  • It is very user friendly

Cons

  • We have issues with the tax calculation due to our unique tax alignment
  • Its hard to make adjustments after payments have been posted
  • The "error" codes that pop up are very vague
  • Overall employee satisfaction
  • Communication between departments has greatly increased
  • The amount of errors has decreased tremendously
The main automated technique we use within Sage Intacct is our ability to upload entries into the General Ledger. Most of our month end procedures are currently calculated on Excel spreadsheets and the smooth transition to upload those documents into Sage Intacct has been saving us a lot of time. We are looking at other automated systems, but we just haven't integrated them into our system yet.
We currently do have two separate entities set up within our system. Being able to post in the "Top Level" and having those entries be split between both entities has helped us greatly. Cutting down on the intercompany entries saves us a lot of time and money. It also cuts down on the number of errors that usually comes with those intercompany entries being coded wrong.
We had BAASS help us get set with our own configuration, but we have since been able to reconfigure the system as needed in order to help make it work best for us. We still have BAASS in our back pocket and they have been very helpful when we called upon them to fix an issue here and there.
We used to operate with SAGE 300 and the updated system of Sage Intacct compared to 300 is extraordinarily better in all aspects. The user friendly dashboard and simplified version is far more advanced than the old 300 system. The ability to see reports and collecting more precise data from the system was the main selling point of moving toward a new system.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

We have really enjoyed the progress we have made within our organization since we have switched to Sage Intacct. Having all of the information in one place really helps us to communicate with all the other Users who also have access to this system. The comment box at the bottom of the screen allows us to pin point a specific purchase order in question when an issue arises.

Sage Intacct Feature Ratings

7.8
Accounts payable
8
Bank reconciliation
6
Expense management
8
Time tracking
8
Fixed asset management
8
Multi-currency support
8
Multi-division support
8
Regulations compliance
7
Self-service portal
7
Global Financial Support
8
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
7.0
Location management
7
7.7
Pricing
8
Order entry
8
End-to-end order visibility
7
8.0
Reimbursement management
8
8.0
Dashboards
8
Standard reports
8
Custom reports
8
8.0
API for custom integration
8
Plug-ins
8
8.0
Role-based user permissions
8
Single sign-on capability
8

Comments

  • Anna Parker | TrustRadius Reviewer
    Anna Parker
    (Vendor Representative) commented 10 months ago
    Hi Derek, thanks for taking the time to leave a review! Its great to hear that you find Intacct very user friendly and that you benefit from multiple users being able to access the system at once. I am sorry to hear that you are having trouble with adjustments and vague error codes. We are always on hand to help so please do reach out to our support team for any assistance! Thanks. Anna Parker - Customer Advocacy Executive

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