Great product and does what it says!
March 28, 2023

Great product and does what it says!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Personalization

Manage pipeline and have a pulse on accounts.
  • Helps us organize accounts effectively
  • Integrations are great
  • Biggest company so offers a lot of features
  • Seems clunky, I’d like easy to see dashboards with visuals of touch points
  • Relatively overwhelming
  • Seems too complicated for simple tracking of accounts
  • I may reach out to someone too late because I wasn’t able to see touch points
Content Author / Administrator
I prefer Gong for easy tracking of pipeline opportunities.

Do you think Salesforce Sales Cloud delivers good value for the price?

Not sure

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Sales Cloud again?

Yes

I use it daily to track the pipeline and where my accounts are.

Salesforce Sales Cloud Feature Ratings