I love Salesforce CRM!
May 03, 2022

I love Salesforce CRM!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud Personalization

Salesforce CRM allows me to manage my book of business. It helps me stay organized, manage the leads we get, build reports for forecasting and helps us collect the data we need to make business decisions. It allows me to record my activity with how many calls and touchpoints I do to each person I am working with!
  • Reporting
  • Customization
  • Data Collection
  • Glitches
  • Send sequences within the platform
  • more user friendly
  • Increased Customer Satisfaction
  • Allows us to quickly get in contact with Leads
  • Helped us increase revenue
Content Author / Administrator
The nice thing about Salesforce CRM is that it is customizable. I do think Hubspot is a bit more user-friendly but I think Salesforce CRM does a good job at data collection and reporting and can help larger companies as they grow and scale. Hubspot does allow you to do sequences in the platform which I do like!

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

In my opinion, I think that Salesforce CRM is great for larger companies who are looking to scale! It allows you to keep track of your growing team's activity and does a great job of syncing to other tools that the sales team will likely use on top of Salesforce. I create my own dashboard to see my success!

Salesforce Sales Cloud Feature Ratings