SalesForce is easy to use
September 12, 2017

SalesForce is easy to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Unlimited

Modules Used

  • Force.com

Overall Satisfaction with Salesforce.com

Our sales team uses salesforce as a CRM, it syncs with Outlook, disc.org and Toutapp
  • It's a great platform and we rarely if ever have any problems with it
  • On occasion we have noticed the account financials aren't lining up, but on the back end we have been able to resolve it
  • Having 25-40 interactions with customers a day, per rep, we are able to track all activity using SF and is virtually flawless
Not sure what the other options were, I am an end user
Working with a large customer data base, I can't imagine how we would keep track of each client's specifics with out Salesforce.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Lead management
10
Email marketing
Not Rated
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
10

Using Salesforce.com

10 - Sales and Operations
  • sales tracking
  • forecasting
  • quotes