Overall Satisfaction with Salesforce Communities
Firstly apologies, I'm not from a technical background, thankfully we've a great partner who does all of the clever stuff. In laymen's terms we use Salesforce community licenses to offer our customers a benchmarking service for their talent acquisition data. We use the report and graphs to visualise their data against average and upper / quartile data from their competitors.
- We have found that as most organisations already use Salesforce it has been quite straightforward to implement.
- Robust and reliant platform.
- Great functionality generally
- Accessing communities through mobile devises
- Complexity of graphs you can produce and bespoke
- Flexibility in their pricing structure for community licenses
- It has been advantageous using communities to develop our benchmarking tool as it has meant we have been able to keep the whole business on the Salesforce platform