Item: Salesforce Revenue Cloud
Rating: 8
Author: Jeff Mullin

Use Cases and Deployment Scope

SCPQ helps us to configure products, price orders, and generate quotes at TriNet. This software solution has helped us to streamline our processes from the quote process to payment from the customer. It has been our all-in-one CRM Platform.

Pros and Cons

Quoting
Pricing
Payment
Proposals

Ease of use.
Smooth integration with the Salesforce platform.
Complexity

Return on Investment

Enables efficiency to increase productivity.
Reduces mistakes in the approval process.
Allows view for upper management.
Tracking.

Alternatives Considered

Apparound CPQ

Salesforces CPQ compares very highly to Apparound CPQ, because of the integration with the Salesforce platform. Because of the integration with the regular Salesforce platform, the tools work interchangeably with one another. This process creates a great deal of efficiency, and there are many fewer mistakes by clicking back and forth between two separate programs.

Support Rating

The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.

Key Insights

Do you think Salesforce Revenue Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Revenue Cloud's feature set?

Yes

Did Salesforce Revenue Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Revenue Cloud go as expected?

Yes

Would you buy Salesforce Revenue Cloud again?

Yes

Other Software Used

Microsoft Teams, Skype for Business (formerly Lync), Cisco Webex Calling

Likelihood to Recommend

At TriNet, we utilize Salesforce CPQ for the quoting process of insurance products and Human Resources Outsourcing. The tool enables a sales professional the opportunity to build quotes from scratch. Then, he or she is able to pass the quote on to the next appropriate department for approval, which creates a seamless process.

Salesforce CPQ Review

Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)